Terms and Conditions - INTERNATIONAL BUSINESS SCHOOL

Terms and Conditions
Version Number		IBS/TAC/2026Apr/V001
Member of Staff Responsible		Ibrahim Sirkeci
Record of Revisions to Policy
Date	Details	Approved by
Apr 2026	Published	Board of Directors
Apr 2026	Reviewed	Board of Directors
July 2023	Reviewed	Board of Directors

Date of Current Policy		April 2026
Next Review Date		April 2027
Review to be approved by		Board of Directors

Related IBS Policies

How to Apply, Enrolment and Induction Policy
Teaching and Learning Policy
Assessment and Feedback Policy
Student Protection Plan
Fees Refund and Compensation Policy
Student Complaints Policy
Academic Integrity and Academic Misconduct Policy
Equality, Equal Opportunities and Diversity Policy
Data Protection Policy
Health and Safety Policy

External Reference Points

Office for Students (OfS) Regulatory Framework
Consumer Rights Act 2015
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
Higher Education and Research Act 2017
Equality Act 2010
Data Protection Act 2018 and UK GDPR

1. Introduction

These Student Terms and Conditions set out the agreement between International Business School (IBS) and students who accept an offer to study at IBS. They explain the basis on which IBS provides education services and the responsibilities of both IBS and students.

By accepting an offer of a place, students enter into a legally binding contract with IBS and agree to comply with these Terms and Conditions and all associated policies and regulations.

2. About IBS

International Business School (IBS) is a higher education provider operating in England and regulated by the Office for Students (OfS).

IBS contact details and regulatory information are published on the IBS website. Students are encouraged to contact IBS if clarification is required before accepting an offer.

3. Formation of the Contract

3.1 Offer and Acceptance

An offer of a place is made in writing, setting out programme details, fees, duration and any conditions.
A contract is formed once the student formally accepts the offer in accordance with IBS instructions.

3.2 Contract Documents

The contract comprises:

These Student Terms and Conditions
The Offer Letter
Programme specifications and published course information
The Fees Refund and Compensation Policy
All relevant IBS academic regulations and policies

4. Equality, Diversity and Accessibility

IBS is committed to equality of opportunity and inclusive practice. Reasonable adjustments will be made for students with disabilities or specific support needs, where appropriate.

Students are encouraged to disclose relevant needs to enable timely support.

5. Enrolment and Re‑enrolment

5.1 Enrolment

Students must:

Meet all entry requirements and conditions
Complete enrolment processes by published deadlines
Attend induction and engage with required documentation

5.2 Re‑enrolment

Students must re‑enrol each academic year in accordance with IBS procedures.

6. IBS Obligations

IBS will:

Provide education services with reasonable skill and care
Deliver programmes in line with published specifications
Maintain academic standards and quality assurance processes
Provide access to academic, pastoral and support services

IBS cannot guarantee specific academic outcomes or results.

7. Student Obligations

Students agree to:

Engage fully with learning and assessment activities
Attend scheduled teaching and assessments
Comply with academic regulations and codes of conduct
Act lawfully and respectfully within the IBS community
Pay tuition fees and charges when due
Provide accurate, complete and up‑to‑date information

Failure to meet obligations may result in disciplinary or academic action.

8. Fees and Payment

8.1 Fees

Students are responsible for payment of tuition fees and any additional charges specified in the Offer Letter and fees schedule.

8.2 Non‑payment

Failure to pay fees may result in:

Restricted access to services
Suspension of studies
Termination of registration

Refunds and compensation are handled in accordance with the Fees Refund and Compensation Policy.

9. Changes to Programmes or Services

IBS may make reasonable changes to programmes, services or facilities, including in response to regulatory, academic or operational requirements.

Where changes are material, IBS will:

Communicate clearly and promptly with students
Take reasonable steps to minimise disadvantage
Apply Student Protection Plan arrangements where applicable

10. Suspension, Withdrawal and Termination

10.1 Student‑initiated Withdrawal

Students may withdraw from their programme in line with IBS procedures. Refund eligibility depends on timing and circumstances and is governed by the Fees Refund and Compensation Policy.

10.2 IBS‑initiated Suspension or Termination

IBS may suspend or terminate a student’s registration where:

Academic or conduct regulations are breached
Fees are unpaid
Legal, health or fitness to study concerns arise

Appropriate procedures and rights of review will apply.

11. Complaints and Appeals

Students may raise concerns or complaints under the Student Complaints Policy.

Once internal procedures are exhausted, eligible students may refer complaints to the Office of the Independent Adjudicator for Higher Education (OIA).

12. Data Protection

Personal data will be processed in accordance with the IBS Data Protection Policy, UK GDPR and Data Protection Act 2018.

Privacy information is provided separately in the IBS Privacy Notice.

13. Events Outside IBS Control

IBS will not be liable for failure or delay caused by events beyond reasonable control, including emergencies or regulatory restrictions. IBS will take reasonable steps to minimise disruption and apply Student Protection Plan measures where relevant.

14. Liability

IBS accepts responsibility for foreseeable loss caused by breach of contract but does not exclude liability for matters which cannot be limited by law.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Courts of England and Wales have jurisdiction to resolve disputes.

16. Alternative Formats

These Student Terms and Conditions are available in alternative formats upon request. Requests should be directed to the Academic Standards and Quality Office.